Administrative feedback: SSD College Barnala : Best College in Barnala

Student Name

Department

cclass

Semester

Roll No.

1. How would you rate the overall professionalism of the administrative staff?

Excellent Good Average Poor

2. How timely was the response from the clerical staff when you approached them for assistance?

Very timely Timely Delayed No response

3. How helpful was the fee clerk in answering your queries related to fee payments?

Very helpful Helpful Somewhat helpful Not helpful

4. How would you rate the clarity of the information provided by the administrative staff?

Very clear Clear Somewhat clear Not clear

5. How would you rate the politeness and courtesy of the administrative staff during your interaction?

Excellent Good Average Poor

6. Was the administrative staff well-organized in handling your request or issue?

Very organized Organized Somewhat organized Disorganized

7. How efficient was the administrative staff in completing your requests or tasks?

Very efficient Efficient Average Inefficient

8. Did you feel that the administrative staff maintained confidentiality while handling your personal or academic information?

Always Most of the time Sometimes Never

9. How satisfied are you with the overall communication with the administrative staff?

Very satisfied Satisfied Neutral Dissatisfied

10. How approachable did you find the administrative staff when you had questions or concerns?

Very approachable Approachable Somewhat approachable Not

11.Do you believe that the administrative staff needs further training or improvement in any specific area?

Yes, in communication skills
Yes, in technical skills (e.g., using administrative software)
Yes, in efficiency and time management
No

Any suggestions for improving the services provided by the administrative staff?

Thank you for your feedback! Your responses are important to us and will help improve the administrative services at our institution.